The Patient Advocate functions as a resource and liaison betwe en the patient, the hospital, and medical practices. The advocate will ensure patients’ rights are respected and provide a channel for appropriate hand off for investigation of complaints to provide immediate resolution. Specific Duties Could Include: Facilitates the service recovery process within the hospital by responding to complaints and concerns while acting within scope to immediately hand off clinical and family investigations to the appropriate individual. Proactively rounds daily in the Emergency Department and assigned inpatient areas on new admissions while establishing rapport with the patient and family to learn what is important to the patient in their hospital experience and their preferences. Facilitates the investigation of reported lost belongings. Facilitates and attends (if asked by family or staff) multi-disciplinary family meetings to address patient and family concerns. Appropriately enters complaint/grievance into the documentation system within the expected timeframe of one business day. Qualifications: Bachelor’s degree is required in Human Services, Customer Service, or Public Relations. Healthcare background preferred. Empathy and compassion Organizational Skills AnMed Health
...includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more. Job Summary: This is a broad-spectrum Environmental Health & Safety (EHS) Professional position that provides technical and professional support services to operations staff, with...
...Job Description Job Description CABVI is hiring for an Orientation and Mobility Specialist. This position will be responsible for teaching safe and effective orientation and mobility skills which will enable consumers who are blind and visually impaired to achieve...
...trends and changes in regulations to ensure clients insurance programs remain compliant and effective. 7. Collaborating with the sales team to identify and pursue new business opportunities. 8. Delivering exceptional client service, resolving issues promptly and maintaining...
Summary The Night Stocker is first and foremost responsible for guest relations and satisfaction. A night stocker performs shelf stocking and back-room duties. Tasks may also include spill cleanup, general housekeeping and other duties as assigned by management. ...
...build spaces, we craft experiences. For over 25 years, weve brought a bold and refined approach to construction, specializing in luxury retail, high-end residential, and commercial projects across the U.S. From iconic luxury retail stores to bespoke homes and office...