Job Description

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary:

The Title Clerk is the individual that performs all processing and coordination functions relative to Titles, Title Transfers and Lien Releases. Responsible for monitoring the timely receipt of auto loan packages from the direct and indirect lending groups. Reviews and completes the paperwork related to titles and liens prepared by the branches and sales groups, organizes the loan package. Files and transfers liens on titles, security agreements, and chattels. Processes payoffs on totaled vehicles. Serves as the Face of Telhio in interactions with the Bureau of Motor Vehicles and local County Clerk of Courts offices. Responsible for filing of UCCs on trailers and any other non-titled vehicles for the direct lending centers. This role interacts frequently with other Telhio lines of business including the branch network, dealer network and title agencies.

Responsibilities:

• Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands credit union mission/values, keeps job knowledge current.
• Reviews paid off reports and processes lien releases in accordance with the applicable title status.
• Reviews signed paperwork for proper title documents to ensure lien can be recorded. Accurately calculates sales tax on title transfers and verify funds have been collected.
• Sends required documents to the Clerk of Courts and mails corresponding documents to members when received.
• Mails funding checks to dealerships in a timely manner and updates title check in report.
• Certifies letters of Guarantee from Insurance Company. Requests paper titles from FDI for Telhio/CHACO liens and then forwards to insurance companies. Stamps lien release for Metro paper titles and forwards to insurance company. Transfers ownership from member to Telhio with federal odometer marked repo for mileage and security agreement for repossessed vehicles.
• Daily review of lien report and timely follow up with dealerships if liens are not perfected within 30 days.
• Communicates with Coworkers to ensure timely turnaround for titles and lien releases. Assists other department team members when needed.
• Compliance with all applicable Telhio policies and procedures (internal controls) and Federal, State and Local regulations applicable.

Qualifications:

• 1-3 years experience filing and releasing vehicle liens- Required
• 1-3 years Automotive title experience - Required
• 1-3 years Data Entry Skills - Required
• 1-3 years MS Office Skills - Required
• Thorough understanding of Loan Documents
• Very strong interpersonal skill
• Ability to communicate well including verbal and written communication
• Strong attention to detail and interest in accuracy
• Sound knowledge of general bank operations
• Strong organization skills

What you will earn:

• Competitive pay
• Opportunity to earn incentive pay
• Benefits: several medical plan options, dental, free vision, free life and free disability insurance
• Additional financial incentive programs for employees enrolled in our insurance
• 6% matching and immediately vested 401(k) plan
• Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
• Opportunity for personal career growth, continued education and mentorship programs
• Volunteer opportunities impacting the local community

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data.

This is a Non-Collective Bargaining Unit

Telhio is an Equal Opportunity Employer

PI67d958b037c1-38003-38624575

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